Shipping & Delivery

Please note that shipping is affected by service delays that are outside of our control! We ship all orders with Australia Post, and latest information on delays can be found on their website.

Shipping options (Australia)

For all Domestic orders, items are shipped by Australia Post; you can choose between:

  • Letter Post (no tracking)*
  • Free Standard Domestic Shipping (tracking included)**
  • Standard Domestic Shipping (tracking included)
  • Express Domestic Shipping (tracking included)

*Letter Post is only available for our smaller items such as our stickers and postcards. This option sends your order out in a stamped envelope.

**Free Standard Domestic Shipping is available for orders over $20 AUD.

 

Shipping options (International)

For all International orders, items are shipped by Australia Post as parcels; you can choose between:

  • International Economy Shipping (no tracking) - CURRENTLY SUSPENDED
  • International Standard Shipping (tracking included)
  • Free International Standard Shipping (tracking included)*
  • International Express Shipping (tracking included)

*Free International Standard Shipping is available for orders over $60 AUD.

 

Estimated delivery times

All orders are posted out within 1-3 business days, but the time it takes for your parcel to be delivered will vary based on your location. Please remember that once your order is with the postal system, customers are responsible for any customs and import taxes that may apply. We are not responsible for any delays that may affect your parcel, however you can contact us if you have any concerns.

Estimated delivery time frames for Standard Shipping:

  • Australia: 1-3 weeks
  • Zone 1 (New Zealand): 2-3 weeks
  • Zone 2 (China): 2-5 weeks
  • Zone 3 (Japan, Korea, Singapore, Hong Kong, Indonesia, Malaysia, Thailand): 2-5 weeks
  • Zone 4 (USA, Canada): 5-8 weeks
  • Zone 6 (UK, Ireland): 3-5 weeks
  • Zone 7 (Major Europe): 3-8 weeks
Please note that these are estimated delivery time frames only based on information provided by Australia Post.

 

Available delivery destinations
We currently ship to the following locations:
  • Australia
  • Zone 1 (New Zealand)
  • Zone 2 (China)
  • Zone 3 (Japan, Korea, Singapore, Hong Kong, Indonesia, Malaysia, Thailand)
  • Zone 4 (USA, Canada)
  • Zone 6 (UK, Ireland)
  • Zone 7 (Major Europe)
If your delivery location falls outside of these areas, please contact us to submit an enquiry before placing any order, by emailing info@tillyandtype.com